Reference

How l6006 Handles Your Personal Data

At l6006, your personal data belongs to you — we collect only what is needed to run your account securely, process deposits and withdrawals via UPI, Paytm and…

Transparent Data UseSecure Account StorageUPI & Paytm Payment ContextYour Right to Request DeletionIndia-Applicable Policy
l6006 How l6006 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team Directly

If you have a question about how we store your data, want to update your personal details, or would like to submit a formal erasure request, our team is reachable through the channels below. We aim to respond to all data-related queries within 72 hours of receipt, and formal requests are processed within the statutory window under applicable Indian data protection norms.

Team online

Email the Data Team

Send your data request, correction notice or account-deletion query directly to our privacy inbox. We log every request with a reference number and follow up within 72 hours so you are never left without an update.

Live Chat Support

Start a live chat session inside your l6006 account dashboard to raise a data query in real time. Our agents can flag your request to the data team on the spot and give you a case reference immediately.

Help Centre Ticket

Submit a structured ticket through our Help Centre if your query involves supporting documents such as ID scans or transaction screenshots. Tickets are triaged by our compliance staff and carry a tracked resolution timeline.

HOW WE PROTECT YOUR DATA

Six Ways We Keep Your Account and Data Secure

Data protection at l6006 is operational, not just a policy document. From the moment you create your account to every UPI deposit and withdrawal you make, we apply layered technical controls to…

Encrypted Data Storage

All personal data — including your UPI handle, Paytm-linked mobile number and KYC documents — is stored using AES-256 encryption at rest. Backups follow the same encryption standard, and storage servers are access-controlled with audit logs.

Cookie Usage and Control

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and withdraw cookie consent at any time through the cookie preferences panel in your account settings without affecting your core account access.

Account Security Practices

Two-factor authentication is available on every l6006 account. Login attempts from unrecognised devices trigger an email or SMS alert. Repeated failed logins are automatically throttled to prevent brute-force access to your account.

Data Retention Schedule

We hold your active account data for the lifetime of your account plus any period required by Indian financial regulations. Once that window closes and your account is confirmed closed, personal identifiers are deleted from our live databases within 30 days.

Third-Party Data Sharing

We share your data only with payment processors — such as the UPI network, Paytm and PhonePe gateways — solely to complete your transactions. No marketing partners, data brokers or advertising networks receive your personal information from us.

How to Request a Data Change

To correct, export or delete your personal data, submit a request via the Help Centre ticket system or email our data team directly. We will verify your identity using the contact details on your account before processing any change or deletion.

Frequently Asked Questions About Our Privacy Policy

We have put together answers to the questions our account holders ask most often about how their personal data is handled, stored and protected at l6006. If your question is not covered here, our data team is reachable through the contact paths listed above.

We collect your name, date of birth, email address, mobile number and a government-issued ID document for KYC verification. Payment details such as your UPI handle or Paytm-linked number are captured when you make your first deposit.

Your UPI handle or Paytm-linked mobile is required to route deposits to your account and send withdrawals back to the same source. We store only the identifier needed to complete and verify those transactions, not your full banking credentials.

Yes. Submit a data-access request through the Help Centre ticket system or email our data team. After we verify your identity against the details on your account, we will provide a structured export within the timeframe required by applicable law.

Send a deletion request via email or the Help Centre. We will close your account and begin the deletion process within 30 days. Records we are legally required to keep under Indian financial regulations are retained only for that statutory period before removal.

We share data only with payment processors — the UPI network, Paytm and PhonePe gateways — strictly to complete your transactions. No advertising networks or data brokers receive your personal information. All third-party processors are contractually bound to our data standards.

Personal identifiers are deleted from our live systems within 30 days of account closure. Transaction records required under applicable Indian financial regulations are retained only for the statutory period, after which they are permanently removed from our databases.

Contact our data protection team directly via the email address listed in the Help Centre or raise a live chat session inside your account. We will open a case, provide a reference number, and respond with findings within 72 hours of receipt.